How remote visual inspections are possible with AIRe Link.


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When we think about remote visual inspections, what comes to mind is probably an operator or an engineer checking a piece of equipment or machinery on site. But it’s becoming more and more common to see remote teams supporting these types of inspections. Discover how AIRe Link is making remote visual inspections possible and learn why inspections should be undertaken.

How do remote visual inspections work?

Remote visual inspections can be carried out by connecting already onsite machine operators with remote inspectors via AR-based remote visual support. The inspector can guide operators through inspecting the machine, they can capture images from the equipment being inspected and determine if any faults are present as if both were inspecting side by side. In addition, the exchange of knowledge between experienced inspectors and onsite operators can accelerate disorganizes and repairs later on down the line.

AIRe Link enables remote visual inspections. But how?

Augmented reality-based remote visual support AIRe Link enables field service teams to not only resolve current issues but also inspect machinery and equipment. In this way, field service teams can see exactly what’s going on with the equipment being inspected, which means that they can make sure everything is working properly and assess whether or not any issues are present requiring attention.

In addition to providing remote visual inspection, the AIRe Link system allows users to record footage of the inspection so that it can be reviewed later on if necessary. This provides an extra layer of protection against any potential issues that may arise later down the line.

Why should I carry out remote visual inspections?

Inspections of crucial business machinery and equipment should be carried out for a number of reasons. It is recommended to make remote visual inspections a regular occurrence every couple of months to keep operations running smoothly. Discover from real-world examples how else remote support tools can be used.

Faults can be resolved before problems occur.

Carrying out regular inspections of equipment increases the chance faults are detected before problems arise. Small minor issues left undetected and unfixed can lead to machine breakdowns that require on-site repairs. By inspecting equipment, technicians have a chance to detect minor issues and have them resolved before issues occur that slow down business operations.

Engineers detecting fault during remote visual inspection

Equipment life span can be increased.

Equipment life span can be increased by carrying out regular remote visual inspections. Inspected equipment is repaired more often and maintained to higher standards therefore ends up lasting longer. Equipment not regularly inspected often has minor faults which can build up and become major problems potentially leading to a permanent breakdown.

Tools and spare parts are guaranteed to be in stock.

Regular audits of service tools and spare parts should be carried out as part of remote visual inspections to ensure inventory on paper records matches the inventory you and your customers actually carry. The last thing needed is for engineers to arrive on-site to find paper records don’t match reality with spare parts needing to be ordered, delaying service request.

Simply connect to AR-based remote visual support in collaboration with already on-site local engineers and have them show inventory stores. Technicians can then quick and easily update stock levels and even take videos and pictures as evidence.

Customer carrying out remote visual inspections checking stock and equipment levels

Overall costs can be reduced.

Field service teams carrying out remote visual inspections can reduce their overall costs. As inspectors no longer need to leave the office, travel costs are reduced, and more inspections can be carried out compared to before. Engineer call outs of complex issues can also be reduced as issues can now be detected before becoming problems.

Customers are more satisfied.

Customers of field service teams that carry out remote visual inspections experience higher up-time rates as a result of reduced breakdowns. Customers also feel more confident in the operational abilities of their equipment knowing minor faults are detected often.

Try AIRe Link free.

Try AIRe Link for free without the need for a credit card with a 30-day premium trial to test the features on offer. Discover if AR remote visual support AIRe Link is right for your field service team. Have any questions? Book a meeting with an expert for an AIRe Link walk-through and to have any query resolved.