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USE CASE #4
REMOTE ONLY

Remote audit

Optimize service operations

AIRe Link simplifies remote product inspection by providing specialists with real-time preview. They can easily monitor equipment and identify potential problems before they occur, reducing downtime and increasing productivity.

Using AIRe Link for warranty services and remote product inspection helps you save time and money, while also ensuring that repairs are prompt and efficient.

Worker with tablet during AIRe Link session

Advantages of remote audit

Reduced downtime

With real-time capabilities, operators can quickly identify and diagnose potential issues before they become major problems.

Customer satisfaction

Preventing issues by remote audit leads to reduced wait times and less frustration for customers.

Cost savings

By minimizing unnecessary on-site customer visits, service providers can reduce travel expenses and save valuable time.

Increased productivity

With the ability to remotely monitor and address equipment issues, service providers can avoid delays and keep operations running smoothly.

More examples of how to use
AIRe Link in practice

A service technician repairing a device with AIRe Link remote visual support session

USE CASE #1
REMOTE SUPPORT ONLY

Customer support

Thanks to AIRe Link the client can solve the defect himself, only with remote help.

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Support agent identifying problem remotely

USE CASE #2
HYBRID APPROACH

Remote diagnosis

Through AIRe Link you will determine the exact cause of the problem and evaluate the next steps.

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Two service technicians repairing a device

USE CASE #3
HYBRID APPROACH

On-site technician support

The problem can also be solved by a junior technician who is close to the problem, thanks to a consultation through AIRe Link with a more experienced colleague.

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