{"id":3825,"date":"2024-07-25T11:39:14","date_gmt":"2024-07-25T09:39:14","guid":{"rendered":"https:\/\/www.aire.link\/?p=3825"},"modified":"2024-07-30T11:51:38","modified_gmt":"2024-07-30T09:51:38","slug":"leverage-remote-visual-support-data","status":"publish","type":"post","link":"https:\/\/www.aire.link\/cs\/blog\/leverage-remote-visual-support-data\/","title":{"rendered":"AIRe Link analytics \u2013 How you can leverage it to your advantage\u00a0"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3825\" class=\"elementor elementor-3825\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0e700c e-flex e-con-boxed e-con e-parent\" data-id=\"d0e700c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-543fcb4 elementor-widget elementor-widget-text-editor\" data-id=\"543fcb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW12442381 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12442381 BCX8\">Field service teams already using <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW12442381 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\"> Link<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\"> know<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\"> how easy it is to provide quick<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\">, cost-ef<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\">fective remote visual support services to their customers. <\/span><\/span><strong><span class=\"TextRun SCXW12442381 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12442381 BCX8\">But did you also know<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\">,<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\"> you can <\/span><span class=\"NormalTextRun SCXW12442381 BCX8\">leverage<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\"> the data <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW12442381 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\"> Link collects to your advantage<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\">?<\/span><\/span><\/strong><span class=\"TextRun SCXW12442381 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12442381 BCX8\"> Continue reading to find out how <\/span><span class=\"NormalTextRun CommentStart SCXW12442381 BCX8\">you and your managers<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\"> can use this data to <\/span><\/span><strong><span class=\"TextRun SCXW12442381 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12442381 BCX8\">review the performance of your team, see <\/span><span class=\"NormalTextRun SCXW12442381 BCX8\">the <\/span><span class=\"NormalTextRun SCXW12442381 BCX8\">effective<\/span><span class=\"NormalTextRun SCXW12442381 BCX8\">ness<\/span> <span class=\"NormalTextRun SCXW12442381 BCX8\">of <\/span><span class=\"NormalTextRun SCXW12442381 BCX8\">remote visual support, understand customer satisfaction levels and more.<\/span><\/span><span class=\"EOP SCXW12442381 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c13284f elementor-widget elementor-widget-heading\" data-id=\"c13284f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Discover how to boost team performance through data insights <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4daa31e elementor-widget elementor-widget-text-editor\" data-id=\"4daa31e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW108904370 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW108904370 BCX8\">While your team are busy conducting support sessions with customers, <\/span><\/span><strong><span class=\"TextRun SCXW108904370 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW108904370 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW108904370 BCX8\"> Link collects useful data<\/span><\/span><\/strong><span class=\"TextRun SCXW108904370 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW108904370 BCX8\">so managers can see how well their team is performing. <\/span><span class=\"NormalTextRun SCXW108904370 BCX8\">Data collection is strictly related to support sessions and does not include personal information stored <\/span><span class=\"NormalTextRun SCXW108904370 BCX8\">on your <\/span><span class=\"NormalTextRun SCXW108904370 BCX8\">or <\/span><span class=\"NormalTextRun SCXW108904370 BCX8\">your <\/span><span class=\"NormalTextRun CommentStart SCXW108904370 BCX8\">customer\u2019s<\/span><span class=\"NormalTextRun SCXW108904370 BCX8\"> devices<\/span><span class=\"NormalTextRun SCXW108904370 BCX8\">.<\/span> <span class=\"NormalTextRun SCXW108904370 BCX8\">Managers can review this da<\/span><span class=\"NormalTextRun SCXW108904370 BCX8\">ta <\/span><span class=\"NormalTextRun SCXW108904370 BCX8\">right from their <\/span><span class=\"NormalTextRun SCXW108904370 BCX8\">dashboard. <\/span><\/span><strong><span class=\"TextRun SCXW108904370 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW108904370 BCX8\">So,<\/span><span class=\"NormalTextRun SCXW108904370 BCX8\"> what can you track<\/span><span class=\"NormalTextRun SCXW108904370 BCX8\"> with <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW108904370 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW108904370 BCX8\"> Link<\/span><span class=\"NormalTextRun SCXW108904370 BCX8\">?<\/span><\/span><span class=\"EOP SCXW108904370 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9edbaa2 elementor-widget elementor-widget-heading\" data-id=\"9edbaa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">AIRe Link tracks support sessions so you can make informed decisions <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a64b0d elementor-widget elementor-widget-text-editor\" data-id=\"0a64b0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW120846645 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW120846645 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW120846645 BCX8\"> Link tracks the time your team spends in support sessions<\/span><span class=\"NormalTextRun SCXW120846645 BCX8\"> providing <\/span><span class=\"NormalTextRun SCXW120846645 BCX8\">you <\/span><\/span><strong><span class=\"TextRun SCXW120846645 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW120846645 BCX8\">valuable metrics<\/span> <span class=\"NormalTextRun SCXW120846645 BCX8\">within <\/span><span class=\"NormalTextRun SCXW120846645 BCX8\">the<\/span> <span class=\"NormalTextRun SCXW120846645 BCX8\">dashboard<\/span><\/span><\/strong><span class=\"TextRun SCXW120846645 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW120846645 BCX8\">. The following metrics are available and can be used to help you understand various aspects of your team&#8217;s&nbsp;effectiveness:<\/span><\/span><span class=\"EOP SCXW120846645 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-760eee8 elementor-widget elementor-widget-text-editor\" data-id=\"760eee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Total number of calls:<\/strong> <span data-contrast=\"auto\">Shows you how many support sessions your team have conducted through AIRe Link. By <\/span><strong>comparing this figure to the total number of customer issues<\/strong><span data-contrast=\"auto\"> faced, you can <\/span><strong>understand how often remote visual support is used by your team<\/strong><span data-contrast=\"auto\"><span data-contrast=\"auto\"><span data-contrast=\"auto\"> and how valuable the solution is to your customers.<br \/><br \/><\/span><\/span><\/span><\/li><li><strong>Total number of calls per issue:<\/strong> <span data-contrast=\"auto\">By reviewing this metric, managers can identify <\/span><strong>how often multiple calls are required to resolve a&nbsp;single customer issue<\/strong><span data-contrast=\"auto\">. For example, should one customer issue require four calls to resolve, this metric will reflect that number. This is essential for distinguishing between issues that need multiple calls from those resolved in a&nbsp;single call. With this insight, you can<\/span> <strong>identify workflows that could use improvements <\/strong>or <strong>problems where time should be invested to brainstorm a&nbsp;remote resolution<\/strong><span data-contrast=\"auto\"><span data-contrast=\"auto\"><span data-contrast=\"auto\"> so your team can resolve them within one single support session, rather than multiple calls.<br \/><br \/><\/span><\/span><\/span><\/li><li><strong>Total duration of all calls:<\/strong><span data-contrast=\"auto\"> This metric shows the total time your team has spent in remote support sessions. You can <\/span><strong>compare this figure to the total hours your team has worked<\/strong><span data-contrast=\"auto\"><span data-contrast=\"auto\"><span data-contrast=\"auto\"> to get a&nbsp;clear insight into how often remote video support is being used as the default resolution tool.<br \/><br \/><\/span><\/span><\/span><\/li><li><strong>Average call duration:<\/strong><span data-contrast=\"auto\"> Shows you how long the average support session takes. This metric can be used to <\/span><strong>gain valuable insight into the availability of support agents<\/strong><span data-contrast=\"auto\">. By knowing the average duration support sessions take, managers can better predict when technicians will be available for new requests and how many remote requests can be handled daily. This way you can plan each day with confidence knowing you have enough resources allocated.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-200b6bc elementor-widget elementor-widget-text-editor\" data-id=\"200b6bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW2430391 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW2430391 BCX8\">By analysing these metrics, you and your managers can see the true value remote visual support <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW2430391 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW2430391 BCX8\"> Link brings to your team<\/span><span class=\"NormalTextRun SCXW2430391 BCX8\">.<\/span><span class=\"NormalTextRun SCXW2430391 BCX8\"> Understanding its effectiveness is the best way to <\/span><\/span><strong><span class=\"TextRun SCXW2430391 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW2430391 BCX8\">make <\/span><span class=\"NormalTextRun CommentStart SCXW2430391 BCX8\">data-driven<\/span><span class=\"NormalTextRun SCXW2430391 BCX8\"> decisions to <\/span><span class=\"NormalTextRun SCXW2430391 BCX8\">optimize<\/span><span class=\"NormalTextRun SCXW2430391 BCX8\"> workflows so more can be <\/span><span class=\"NormalTextRun SCXW2430391 BCX8\">done <\/span><span class=\"NormalTextRun SCXW2430391 BCX8\">remotely<\/span><span class=\"NormalTextRun SCXW2430391 BCX8\"> avoiding unnecessary on-site visits<\/span><\/span><\/strong><span class=\"TextRun SCXW2430391 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW2430391 BCX8\">.<\/span><\/span><span class=\"EOP SCXW2430391 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00b8030 elementor-widget elementor-widget-image\" data-id=\"00b8030\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1437\" height=\"316\" src=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Dashboard-data.png\" class=\"attachment-full size-full wp-image-3828\" alt=\"AIRe Link Dashboard data\" srcset=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Dashboard-data.png 1437w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Dashboard-data-300x66.png 300w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Dashboard-data-1024x225.png 1024w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Dashboard-data-768x169.png 768w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Dashboard-data-18x4.png 18w\" sizes=\"auto, (max-width: 1437px) 100vw, 1437px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aff3939 elementor-widget elementor-widget-heading\" data-id=\"aff3939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Monitor customer satisfaction effortlessly <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ac842b elementor-widget elementor-widget-text-editor\" data-id=\"6ac842b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW46723544 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW46723544 BCX8\">Instead of s<\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">ending <\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">your customers emails requesting feedback on support <\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">se<\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">s<\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">sions<\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">, <\/span><\/span><strong><span class=\"TextRun SCXW46723544 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW46723544 BCX8\">let <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW46723544 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW46723544 BCX8\"> Link automatically collect satisfaction data <\/span><\/span><\/strong><span class=\"TextRun SCXW46723544 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW46723544 BCX8\">after each <\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">session<\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">. At the end of each <\/span><span class=\"NormalTextRun CommentStart SCXW46723544 BCX8\">support session<\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">, customers are prompted to rate <\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">if they<\/span> <span class=\"NormalTextRun SCXW46723544 BCX8\">are <\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">satisfied<\/span> <span class=\"NormalTextRun SCXW46723544 BCX8\">with <\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">the service <\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">received<\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">. This data is displayed within your dashboard showing the <\/span><\/span><strong><span class=\"TextRun SCXW46723544 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW46723544 BCX8\">number of responses provided and satisfaction levels as a&nbsp;percentage <\/span><\/span><\/strong><span class=\"TextRun SCXW46723544 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW46723544 BCX8\">based on <\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">feedback collected<\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">.<\/span> <span class=\"NormalTextRun SCXW46723544 BCX8\">It\u2019s<\/span> <span class=\"NormalTextRun SCXW46723544 BCX8\">a good idea<\/span><span class=\"NormalTextRun SCXW46723544 BCX8\"> to encourage customers <\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">to fill out the feedback request so you can collect the most <\/span><span class=\"NormalTextRun SCXW46723544 BCX8\">accurate<\/span><span class=\"NormalTextRun SCXW46723544 BCX8\"> data.<\/span><\/span><span class=\"EOP CommentStart SCXW46723544 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae421fc elementor-widget elementor-widget-image\" data-id=\"ae421fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"168\" height=\"300\" src=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Customer-satisfaction-168x300.png\" class=\"attachment-medium size-medium wp-image-3831\" alt=\"Customer satisfaction\" srcset=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Customer-satisfaction-168x300.png 168w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Customer-satisfaction-7x12.png 7w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Customer-satisfaction.png 416w\" sizes=\"auto, (max-width: 168px) 100vw, 168px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fde0f14 elementor-widget elementor-widget-text-editor\" data-id=\"fde0f14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW93684486 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW93684486 BCX8\">By <\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">analysing<\/span><span class=\"NormalTextRun SCXW93684486 BCX8\"> this data, <\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">you can <\/span><\/span><strong><span class=\"TextRun SCXW93684486 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW93684486 BCX8\">confirm if your customers are welcoming of a&nbsp;remote approach<\/span><\/span><\/strong><span class=\"TextRun SCXW93684486 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW93684486 BCX8\">. Based on this data you can focus more on delivering remote support as <\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">a viable<\/span><span class=\"NormalTextRun SCXW93684486 BCX8\"> and preferred service.<\/span><span class=\"NormalTextRun SCXW93684486 BCX8\"> These metrics a<\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">lso help you understand what your customers prefer, <\/span><\/span><span class=\"TextRun SCXW93684486 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><strong><span class=\"NormalTextRun SCXW93684486 BCX8\">rapid remot<\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">e solutions or <\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">scheduling<\/span><span class=\"NormalTextRun SCXW93684486 BCX8\"> in-person visits<\/span><\/strong><span class=\"NormalTextRun SCXW93684486 BCX8\">.<\/span><\/span><span class=\"TextRun SCXW93684486 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW93684486 BCX8\"> This helps you decide if <\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">it\u2019s<\/span><span class=\"NormalTextRun SCXW93684486 BCX8\"> worth spending time <\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">identify<\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">ing<\/span><span class=\"NormalTextRun SCXW93684486 BCX8\"> problems your team can resolve remotely, knowing your customers like <\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">the <\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">remote approach to getting <\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">assistance<\/span><span class=\"NormalTextRun SCXW93684486 BCX8\">.<\/span><\/span><span class=\"EOP SCXW93684486 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d50da6f elementor-widget elementor-widget-heading\" data-id=\"d50da6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Understand how each assistant is performing <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e43d1b2 elementor-widget elementor-widget-text-editor\" data-id=\"e43d1b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW259354095 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW259354095 BCX8\">Within the dashboard<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">,<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> managers can view the performance of each assistant within their team using <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW259354095 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> Link. You can see the <\/span><\/span><strong><span class=\"TextRun SCXW259354095 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW259354095 BCX8\">number of support sessions each assistant has conducted and how many of these resulted in a&nbsp;<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">positive<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> resolution<\/span><\/span><\/strong><span class=\"TextRun SCXW259354095 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW259354095 BCX8\">. This data can be used to <\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">identify<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> your top performers so their hard work can be <\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">recognized<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> and to a<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">lso pinpoint employees <\/span><span class=\"NormalTextRun CommentStart SCXW259354095 BCX8\">who m<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">ay <\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">need <\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">additional<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> training. You could even<\/span><\/span><span class=\"TextRun SCXW259354095 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><strong> <span class=\"NormalTextRun SCXW259354095 BCX8\">l<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">ev<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">erage<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> the <\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">expertise<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> of your top performers to train those who are struggling<\/span><\/strong><span class=\"NormalTextRun SCXW259354095 BCX8\">, <\/span><\/span><span class=\"TextRun SCXW259354095 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW259354095 BCX8\">further <\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">improv<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">ing<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> your team\u2019s overall <\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">effectiveness<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> and driv<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">ing<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> an <\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">atmosphere <\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">that <\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">incentivise<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\">s<\/span><span class=\"NormalTextRun SCXW259354095 BCX8\"> teamwork.<\/span><\/span><span class=\"EOP SCXW259354095 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-125cb51 elementor-widget elementor-widget-image\" data-id=\"125cb51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"728\" height=\"452\" src=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Assistants.png\" class=\"attachment-full size-full wp-image-3830\" alt=\"Assistants\" srcset=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Assistants.png 728w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Assistants-300x186.png 300w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Assistants-18x12.png 18w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e344f5d elementor-widget elementor-widget-heading\" data-id=\"e344f5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Identify common unresolved issues to improve workflows  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a240ef3 elementor-widget elementor-widget-text-editor\" data-id=\"a240ef3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW28473594 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW28473594 BCX8\">Just as your customers are prompted to rate their support sessions, your technicians are also requested to provide feedback. <strong>At the end of each session, <\/strong><\/span><\/span><strong><span class=\"TextRun SCXW28473594 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW28473594 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW28473594 BCX8\"> Link prompts your technician to mark the issue as resolved or unresolved<\/span><\/span><\/strong><span class=\"TextRun SCXW28473594 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW28473594 BCX8\">. <\/span><span class=\"NormalTextRun SCXW28473594 BCX8\">For unresolved issues, <strong>technicians can <\/strong><\/span><\/span><strong><span class=\"TextRun SCXW28473594 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW28473594 BCX8\">provide reasons such as \u201c<\/span><span class=\"NormalTextRun SCXW28473594 BCX8\">I need to <\/span><span class=\"NormalTextRun SCXW28473594 BCX8\">esca<\/span><span class=\"NormalTextRun SCXW28473594 BCX8\">late to another support level<\/span><span class=\"NormalTextRun SCXW28473594 BCX8\">\u201d or \u201c<\/span><span class=\"NormalTextRun SCXW28473594 BCX8\">I need to plan an onsite visit<\/span><span class=\"NormalTextRun SCXW28473594 BCX8\">\u201d<\/span><\/span><\/strong><span class=\"TextRun SCXW28473594 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW28473594 BCX8\">.<\/span> <span class=\"NormalTextRun SCXW28473594 BCX8\">It\u2019s<\/span><span class=\"NormalTextRun SCXW28473594 BCX8\"> recommended to encourage your team to <\/span><\/span><strong><span class=\"TextRun SCXW28473594 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW28473594 BCX8\">specify<\/span> <span class=\"NormalTextRun SCXW28473594 BCX8\">why an issue could not be resolved<\/span><\/span><\/strong><span class=\"TextRun SCXW28473594 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW28473594 BCX8\"> and to name the issue at hand.<\/span><\/span><span class=\"EOP SCXW28473594 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-917d7bb elementor-widget elementor-widget-image\" data-id=\"917d7bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1176\" height=\"806\" src=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Technician-feedback.png\" class=\"attachment-full size-full wp-image-3832\" alt=\"Technician feedback\" srcset=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Technician-feedback.png 1176w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Technician-feedback-300x206.png 300w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Technician-feedback-1024x702.png 1024w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Technician-feedback-768x526.png 768w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/Technician-feedback-18x12.png 18w\" sizes=\"auto, (max-width: 1176px) 100vw, 1176px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-934a1c3 elementor-widget elementor-widget-text-editor\" data-id=\"934a1c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">From the dashboard, managers can view how many issues were successfully resolved through AIRe Link and most importantly, <\/span><strong>how many could not be resolved including what the most common reasons are<\/strong><span data-contrast=\"auto\">. By analysing this data, you and your managers can easily<\/span> <strong>identify the most frequent reasons as to why remote solutions are not possible<\/strong><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">With this data, you can <\/span><strong>brainstorm ways to adjust workflows or introduce additional training<\/strong><span data-contrast=\"auto\"> to ensure these common unresolved issues can be resolved remotely in the future. With this approach you further <\/span><strong>reduce the need for on-site visits in the future, cut operating costs<\/strong><b><span data-contrast=\"auto\">,<\/span><\/b><span data-contrast=\"auto\"> and ensure your <\/span><strong>customers always receive rapid remote fixes<\/strong><span data-contrast=\"auto\"> regardless of how complex their issue is.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa60c84 elementor-widget elementor-widget-heading\" data-id=\"fa60c84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Discover where your customers are based <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-132c89e elementor-widget elementor-widget-text-editor\" data-id=\"132c89e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW225119326 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW225119326 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW225119326 BCX8\"> Link collects location data from where your customers are when they connect to remote support sessions. This information can be used to<\/span><\/span><strong><span class=\"TextRun SCXW225119326 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW225119326 BCX8\">identify<\/span><span class=\"NormalTextRun SCXW225119326 BCX8\"> the countries and regions your team supports the mos<\/span><span class=\"NormalTextRun SCXW225119326 BCX8\">t<\/span><\/span><\/strong><span class=\"TextRun SCXW225119326 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW225119326 BCX8\">. With this data, you can tailor support sessions to better meet the needs of customers in specific regions. <\/span><span class=\"NormalTextRun SCXW225119326 BCX8\">For example, you can <\/span><\/span><strong><span class=\"TextRun SCXW225119326 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW225119326 BCX8\">customize workflows, adjust the language used by your technicians, and develop region-specific training materials<\/span><\/span><\/strong><span class=\"TextRun SCXW225119326 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW225119326 BCX8\">. Understanding the geographical distribution of your customers enables you to provide more effective and personalized support, <\/span><\/span><strong><span class=\"TextRun SCXW225119326 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW225119326 BCX8\">enhancing customer satisfaction levels and boosting operational efficiency<\/span><\/span><\/strong><span class=\"TextRun SCXW225119326 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW225119326 BCX8\">.<\/span><\/span><span class=\"EOP SCXW225119326 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cdd9bb elementor-widget elementor-widget-heading\" data-id=\"6cdd9bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Understand how AIRe Link makes your approach to service eco-friendly <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84732c1 elementor-widget elementor-widget-text-editor\" data-id=\"84732c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW202117649 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW202117649 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\"> Link not only helps you <\/span><span class=\"NormalTextRun SCXW202117649 BCX8\">identify<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\"> where your customers are based<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\"> but also provides <\/span><\/span><strong><span class=\"TextRun SCXW202117649 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW202117649 BCX8\">insights into t<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\">ime saving<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\">s<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\"> and <\/span><span class=\"NormalTextRun SCXW202117649 BCX8\">the <\/span><span class=\"NormalTextRun SCXW202117649 BCX8\">environmental impact of using remote<\/span> <span class=\"NormalTextRun SCXW202117649 BCX8\">visual<\/span> <span class=\"NormalTextRun SCXW202117649 BCX8\">suppo<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\">rt<\/span><\/span><\/strong><span class=\"TextRun SCXW202117649 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW202117649 BCX8\">. After each support session, <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW202117649 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\"> Link estimates the amount of time <\/span><span class=\"NormalTextRun SCXW202117649 BCX8\">and CO2 emissions saved by <\/span><span class=\"NormalTextRun SCXW202117649 BCX8\">avoiding an on-site visit<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\">. By using <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW202117649 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\"> Link, you <\/span><\/span><a class=\"Hyperlink SCXW202117649 BCX8\" href=\"https:\/\/www.aire.link\/blog\/go-green-with-aire-link\/?utm_source=alweb&amp;utm_medium=blog&amp;utm_campaign=b48\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW202117649 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW202117649 BCX8\" data-ccp-charstyle=\"Hyperlink\">actively <\/span><span class=\"NormalTextRun SCXW202117649 BCX8\" data-ccp-charstyle=\"Hyperlink\">participate<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\" data-ccp-charstyle=\"Hyperlink\"> in green initiatives<\/span><\/span><\/a><span class=\"TextRun SCXW202117649 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW202117649 BCX8\"> and can see the positive impact each <\/span><span class=\"NormalTextRun SCXW202117649 BCX8\">saved trip has<\/span><span class=\"NormalTextRun SCXW202117649 BCX8\"> on the planet.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20ff3db elementor-widget elementor-widget-image\" data-id=\"20ff3db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"2102\" height=\"876\" src=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-enviromental-impact.png\" class=\"attachment-full size-full wp-image-3829\" alt=\"AIRe Link enviromental impact\" srcset=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-enviromental-impact.png 2102w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-enviromental-impact-300x125.png 300w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-enviromental-impact-1024x427.png 1024w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-enviromental-impact-768x320.png 768w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-enviromental-impact-1536x640.png 1536w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-enviromental-impact-2048x853.png 2048w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-enviromental-impact-18x8.png 18w\" sizes=\"auto, (max-width: 2102px) 100vw, 2102px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cb9055 elementor-widget elementor-widget-heading\" data-id=\"7cb9055\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data reviews with AIRe Link have never been so simple  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efbd43e elementor-widget elementor-widget-heading\" data-id=\"efbd43e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Review data from specific time periods <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-154bb5c e-flex e-con-boxed e-con e-parent\" data-id=\"154bb5c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9b75d0 elementor-widget elementor-widget-text-editor\" data-id=\"b9b75d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW194913345 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW194913345 BCX8\">The dashboard allows you to view data over specific time periods. <\/span><span class=\"NormalTextRun SCXW194913345 BCX8\">For example, <\/span><span class=\"NormalTextRun CommentStart CommentHighlightPipeRestV2 CommentHighlightRest SCXW194913345 BCX8\">to <\/span><\/span><strong><span class=\"TextRun SCXW194913345 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightRest SCXW194913345 BCX8\">see data for the current week, last week, last month, the previous six months, the entire year, or the last yea<\/span><span class=\"NormalTextRun CommentHighlightRest SCXW194913345 BCX8\">r<\/span><\/span><\/strong><span class=\"TextRun SCXW194913345 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightRest SCXW194913345 BCX8\">.<\/span><\/span><span class=\"TextRun SCXW194913345 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightPipeRestV2 SCXW194913345 BCX8\">\u00a0 <\/span><span class=\"NormalTextRun SCXW194913345 BCX8\">This flexibility lets you easily compare data across different periods, helping you track improvements and <\/span><span class=\"NormalTextRun SCXW194913345 BCX8\">monitor<\/span><span class=\"NormalTextRun SCXW194913345 BCX8\"> the increase in <\/span><span class=\"NormalTextRun SCXW194913345 BCX8\">remote video support <\/span><span class=\"NormalTextRun SCXW194913345 BCX8\">usage over time. By <\/span><span class=\"NormalTextRun SCXW194913345 BCX8\">analysing<\/span><span class=\"NormalTextRun SCXW194913345 BCX8\"> this data, you can see the real impact of <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW194913345 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW194913345 BCX8\"> Link<\/span><span class=\"NormalTextRun SCXW194913345 BCX8\"> on your team\u2019s performance and customer satisfaction.<\/span><\/span><span class=\"EOP SCXW194913345 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81540c0 elementor-widget elementor-widget-heading\" data-id=\"81540c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Data visualization as bar graphs <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a40ec5d elementor-widget elementor-widget-text-editor\" data-id=\"a40ec5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">The AIRe Link dashboard also <\/span><strong>presents data in visually appealing bar graphs<\/strong>,<span data-contrast=\"auto\"> enabling managers to quickly review their team\u2019s performance and customer satisfaction levels at a&nbsp;single glance, eliminating the need to manually compare data between different weeks.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You can adjust time frames to view data across various time periods. For example, viewing data over the last 90 days shows weekly bar graphs while viewing over the previous 12 months shows monthly bar graphs. This way you can <\/span><strong>efficiently review data to help you quickly understand your team&#8217;s&nbsp;effectiveness, customer satisfaction levels and more<\/strong><span data-contrast=\"auto\"> over the selected time-period.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60710f5 elementor-widget elementor-widget-image\" data-id=\"60710f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1556\" height=\"1346\" src=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Bar-Graph-Data.png\" class=\"attachment-full size-full wp-image-3827\" alt=\"AIRe Link Bar Graph Data\" srcset=\"https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Bar-Graph-Data.png 1556w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Bar-Graph-Data-300x260.png 300w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Bar-Graph-Data-1024x886.png 1024w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Bar-Graph-Data-768x664.png 768w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Bar-Graph-Data-1536x1329.png 1536w, https:\/\/www.aire.link\/wp-content\/uploads\/2024\/07\/AIRe-Link-Bar-Graph-Data-14x12.png 14w\" sizes=\"auto, (max-width: 1556px) 100vw, 1556px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ec475a e-flex e-con-boxed e-con e-parent\" data-id=\"1ec475a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f841fc elementor-widget elementor-widget-heading\" data-id=\"7f841fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Need to share data? <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-232df51 e-flex e-con-boxed e-con e-parent\" data-id=\"232df51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f31b4a1 elementor-widget elementor-widget-text-editor\" data-id=\"f31b4a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW853554 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW853554 BCX8\">AIRe<\/span><span class=\"NormalTextRun SCXW853554 BCX8\"> Link makes it easy for managers to share their dashboard data externally to non-AIRe<\/span><span class=\"NormalTextRun SCXW853554 BCX8\">\u00a0Link users<\/span><span class=\"NormalTextRun SCXW853554 BCX8\">.<\/span> <\/span><span class=\"TextRun SCXW853554 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><strong><span class=\"NormalTextRun SCXW853554 BCX8\">Simply <\/span><span class=\"NormalTextRun SCXW853554 BCX8\">create a&nbsp;data <\/span><span class=\"NormalTextRun SCXW853554 BCX8\">export<\/span><\/strong><span class=\"NormalTextRun SCXW853554 BCX8\">.<\/span><\/span><span class=\"EOP SCXW853554 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-698575c e-flex e-con-boxed e-con e-parent\" data-id=\"698575c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e85555 elementor-widget elementor-widget-text-editor\" data-id=\"3e85555\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Select <\/span><strong>\u201cExports\u201d<\/strong><span data-contrast=\"auto\"> from the <\/span><strong>side navigation menu<\/strong><span data-contrast=\"auto\">.<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Click the <\/span><strong>\u201cCreate Exports\u201d<\/strong><span data-contrast=\"auto\"> button in the top right-hand corner.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><strong>Enter a&nbsp;name<\/strong><span data-contrast=\"auto\"> for your export and <\/span><strong>select the type of data<\/strong><span data-contrast=\"auto\"> you wish to export: Sessions, Accounts, Referrals, Calls.<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Now <\/span><strong>select the time frame<\/strong><span data-contrast=\"auto\"> you wish to export data from.<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Then simply click <\/span><strong>\u201cCreate and Run\u201d\u00a0<\/strong><\/li><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">The export will then be saved to your <\/span><strong>\u201cExports\u201d section<\/strong><span data-contrast=\"auto\"> within AIRe Link.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Simply <\/span><strong>click the export<\/strong> <span data-contrast=\"auto\">you just created<\/span><span data-contrast=\"auto\">, <\/span><strong>select the file format<\/strong> <span data-contrast=\"auto\">you require: CSV, XLS or JSON<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Then <\/span><strong>click the download button<\/strong><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Congratulations, your export has now been downloaded and can be shared externally.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7243177 elementor-widget elementor-widget-text-editor\" data-id=\"7243177\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW234755099 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW234755099 BCX8\">The <\/span><\/span><strong><span class=\"TextRun SCXW234755099 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW234755099 BCX8\">data will be exported into an easy-to-read format<\/span><\/span><\/strong><span class=\"TextRun SCXW234755099 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW234755099 BCX8\"> ready to be shared with shareholders, investors, <\/span><span class=\"NormalTextRun SCXW234755099 BCX8\">managers<\/span><span class=\"NormalTextRun SCXW234755099 BCX8\"> or others in your business to keep them informed as to how your support teams are performing.<\/span><\/span><span class=\"EOP SCXW234755099 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1012b57 elementor-widget elementor-widget-heading\" data-id=\"1012b57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Transform your support strategies with data-driven decisions <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fec9654 elementor-widget elementor-widget-text-editor\" data-id=\"fec9654\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">AIRe Link not only streamlines support services enabling your team to avoid on-site visits by tackling requests remotely, but it also <\/span><strong>provides managers valuable insights into their team performance and customer satisfaction levels<\/strong><span data-contrast=\"auto\">. It\u2019s never been easier to evaluate if remote visual support is the right choice for your team.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You and your managers are empowered to make data-driven decisions to <\/span><strong>develop effective strategies, improve existing workflows or create new ones<\/strong><span data-contrast=\"auto\">. AIRe Link is there to help you <\/span><strong>enhance the efficiency and effectiveness of your team<\/strong><span data-contrast=\"auto\"> so you can adapt your approach based on real data to deliver your customers the highest quality support services possible. Want to see how AIRe Link can impact your support team? <\/span><a href=\"https:\/\/app.aire.link\/sign-up?utm_source=alweb&amp;utm_medium=blog&amp;utm_campaign=b48\"><span data-contrast=\"none\">Get started with our 30-Day free trial today!<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Discover how you can leverage AIRe Link\u2019s data to review the performance of your team, see how effective remote visual support is, understand customer satisfaction and more 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