We’re excited to announce AIRe Link has once again claimed the G2 Leader title in AR collaboration tools. It’s the fifth time in a row AIRe Link has been recognised as a G2 “Leader” based on our great customer satisfaction. G2 is trusted globally for providing solution ratings that help users compare and choose the best tool for their needs. We are proud of these achievements that highlight our continued commitment to delivering you the highest quality remote visual support solution possible.
AIRe Link: An award-winning solution
AIRe Link is the perfect partner for technicians. Easy-to-use tools essential for delivering remote service, a user-friendly interface, and much more, have led us to be awarded various prestigious awards.
G2 Grid Leader for Spring 2025 Award
We’re thrilled to share that AIRe Link continues its award-winning momentum with a new set of G2 badges for Spring 2025! Building on our success from Winter 2025, we’re proud to now hold the Grid Leader badge (formerly known as the Leader badge), along with the Momentum Leader a Users Love Us distinctions. This ongoing recognition reflects our strong customer satisfaction, stellar reviews, and growing influence in the AR collaboration space. It’s a clear signal that AIRe Link remains a top choice for remote service teams looking for reliable, innovative solutions.
We would like to extend a big thank you to all our users who left their reviews a invite you to review AIRe Link on G2. Our team proactively reads reviews to see what our customers love and how we can improve to deliver the best AR solution for field service teams. We look forward to hearing what you have to say.
G2 Awards Journey: Excellence and Leadership
Over the past periods, AIRe Link has received multiple G2 awards, recognizing our leadership, innovation, and customer-focused approach in the AR collaboration space.
G2 Leader Awards
Since we began promoting AIRe Link on G2, we’ve been honored to receive Leader badges early on—and have continued to earn recognition along the way. Being consistently named a G2 Leader reflects the positive feedback from our users, strong customer satisfaction, and a growing market presence. These acknowledgments encourage us to keep improving and delivering valuable AR solutions for field service teams, always guided by user needs and input.
G2 Users Love Us Award
We’ve received 20 reviews so far on the G2 Platform all of which rated AIRe Link 4 stars or above. 15 of those reviewed 5 stars with 100% of users believing AIRe Link is headed in the right direction and 90% saying they would be likely to recommend AIRe Link. For this G2 awarded AIRe Link with their “Users Love Us” badge. We regularly read our customer reviews to see how we can improve. Tell us what you love about AIRe Link or let us know what you think could be improved.
G2 High Performer for Winter 2024 Award
AIRe Link was also recently awarded G2’s High Performer badge Winter 2024. Being one of the highest performers out of all AR collaboration tools ranked on G2’s grid. We were awarded the badge for keeping our customers satisfised with AIRe Link over a long period of time which is reflected in our G2 customer reviews.
These accolades are a testament to the trust and support of our users. Your reviews inspire us to keep innovating and improving, ensuring AIRe Link remains the leading choice for AR collaboration.
Buyers Lab Pick Award
Keypoint Intelligence awarded AIRe Link for an outstanding remote support tool stating “With Konica Minolta AIRe Link, technicians can meet with customers in a virtual workspace, where they can troubleshoot problems remotely. The solution enables service techs to solve more customer problems without setting a foot onsite…”
Buyers Lab Remote Service Award
Konica Minolta was awarded by Keypoint Intelligence their Pacesetter award in remote service 2023-2024. Konica Minolta after the pandemic set out to establish “Remote Service by Default and Design” with AIRe Link as a tool of choice.
Keith Haas, Analyst at Keypoint Intelligence stated, “Konica Minolta is leading the charge in providing exemplary remote services… Konica Minolta’s customers are set to work productively and efficiently regardless of where they work.”
The power of AIRe Link
For the year 2023 all AIRe Link users combined handled 15,000 calls globally. Our users did not have to travel 480,000 kilometres unnecessarily so avoided 124 tons of CO2 emissions because they delivered remote solutions instead of attending in person. That’s the same as traveling around the world 12 times. That’s the power of AIRe Link.
AIRe Link’s commitment to you
We are committed to maintaining the high standards our users have come to love while delivering an affordable, cost-effective support tool that’s award-winning. AIRe Link’s vision is to make AR remote visual support accessible to all teams regardless of size or budget. We constantly look to improve so you achieve more pohodlně na dálku recently introducing Group Sessions a Knowledge Bases built right into AIRe Link
Our users only pay for the access they require so even the smallest business can leverage augmented reality without breaking the bank. Test out the award-winning augmented reality remote support solution with our 30-day free trail.
